Cancellation Conditions:
Cancellations until 14 days before arrival are free of charge. Then the full cost of the booking must be paid.
No show:
If the customer doesn’t come to our hotel, despite the reservation, the total cost of stay must be paid.
Payment terms:
The hotel can ask for a deposit payment to secure a definite booking as high as 50 % of the total amount of the booking. If the hotel does not ask for a deposit, a valid credit card is required to guarantee the booking. The deposit credit card can be charged to pay for the stay or for cancellation fees where applicable. The credit card information will be kept in confidence. Accepted means of payment are: cash in Swiss Franc, Maestro, Postcard, Visa, Mastercard, American Express, Union Pay.
Retraction of the booking:
The Schönegg Wengen AG reserves the right to retract in special occasions from the booking without any financial consequences for the hotel or the client:
- Uninhabitability of the hotel due to force majeure
- Closure or change of opening hours for economic or legal reasons
- Delay for a request deposit or security deposit defined in the payment terms
You can view our general terms and conditions under this link.